Privacy Policy

Matt’s Cleaning Services (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you contact us through our website contact form, we may collect:

  • Name
  • Email address
  • Phone number

We only collect information that you voluntarily provide to us.

2. How We Use Your Information

We use your information for purposes including:

  • Responding to enquiries
  • Providing quotations
  • Arranging appointments
  • Contacting you regarding services
  • Customer support
  • Following up regarding work requested or completed

We will only use your information for legitimate business purposes relating to Matt’s Cleaning Services.

3. We Do Not Sell Your Information

We do not:

  • Sell your personal information
  • Share your personal information with marketing companies
  • Pass your information to third parties for advertising purposes

Your details are used solely for operating and providing our services.

4. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure.

While we take steps to secure information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

5. How Long We Keep Information

We only keep personal information for as long as reasonably necessary for customer communication, business records, and legal obligations.

When information is no longer required, it will be securely deleted.

6. Cookies

Our website may use basic cookies that are necessary for website functionality and performance.

Any additional analytics or tracking technologies may be subject to separate cookie settings where required.

7. Your Rights

Under applicable UK data protection laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Object to how your information is used

To make a request, please contact us using the details below.

8. Contact Us

If you have questions regarding this Privacy Policy or your data, you can contact:

Matt’s Cleaning Services
Website: mattswindowcleaningservice.co.uk
Email: contact@mattswindowcleaningservice.co.uk
Phone:+447846957342

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.